Doris has a family member with schizophrenia. She believes that, at times, the dramatic way police respond to psychiatric crises  can negatively escalate the situation. In 2006, Doris was instrumental in developing the Crisis Intervention Training Program for the Texas police. The program involves a much calmer approach, including the responders speaking positively and quietly to the person in crisis instead of responding with force, lights, sirens, and guns.

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